FAQ
Frequently Asked Questions
Professional and considerate technical support,7*24 hours online service,we also provide a one-year warranty for the motherboard,lt maintenance service,when the machine has problems,we provide free online technical guidance,if necessary,air freight accessories.
Who are your typical customers?
Our customers include arcade chain operators, FECs, distributors, amusement park operators, and investors.
Can Neofuns support long-term cooperation?
Yes. We focus on long-term partnerships, providing continuous product updates, technical upgrades, and priority support for loyal customers.
How can I contact Neofuns for inquiries or quotes?
You can contact us via our online contact form, email, or direct messaging. Our support team is available Monday to Saturday, 9:00 AM – 6:00 PM.
Can I visit your factory?
Yes. Factory visits are welcome. Please contact us in advance to schedule an appointment.
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Address: No. J118, Star Power Animation & Game Industry Park, Panyu District, Guangzhou City, Guangdong Province, China
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